Everything you need to know before getting started. Can't find what you're looking for? Drop us a message.
snapbook OS is a back office platform for Singapore micro businesses. It brings together P&L tracking, invoicing, payroll, and an AI assistant in one place. Start with what you need and add modules as your business grows.
No. You upload your documents and run your payroll — snapbook handles the categorisation, calculations and reports. If you know what a receipt is, you're good.
Sole proprietors, SME owners, freelancers, hawkers, home-based sellers, property agents, tutors, content creators — anyone running a small or micro business in Singapore who wants organised financials without full accounting software.
snapbook is fully web-based and works on any device through your browser. The Telegram bot handles on-the-go receipt capture without needing to open a browser at all.
Upload a photo of your receipt, a PDF invoice or a screenshot. snapbook reads it and extracts the date, amount, vendor and category automatically. Your P&L updates in real time. Each file uses one scan from your monthly quota. Manual entries are always free.
You can edit any entry directly from your dashboard. The extracted data is always shown clearly so you can review and correct it before it affects your P&L.
JPEG, PNG and PDF are supported. This covers phone camera photos, screenshots and downloaded invoices. Safari on iPhone auto-converts HEIC photos to JPEG so those work too.
Yes. Your P&L is laid out with the exact figures IRAS needs — trade income, cost of sales, business expenses, adjusted trade income. It is not a substitute for professional tax advice but gives you clean, organised records to reference or hand to your accountant at year end.
Yes. SGD, USD, MYR and more are supported. Foreign currency receipts are auto-converted to SGD and flagged clearly for your review.
Create and send professional invoices to clients, track payment status, and record payments. When an invoice is fully paid, the revenue posts automatically to your P&L — no double entry needed. You can also download a PDF with a PayNow QR code included. Invoicing is included with the P&L Standard plan at S$10/month and is not available on the free tier.
Yes. If your account is GST-registered, you can enable GST on any invoice. The 9% GST amount is calculated and shown as a separate line. Your GST registration date is respected — GST only applies from your effective registration date onwards.
The invoice PDF includes a PayNow QR code pre-filled with the exact balance due. Your client scans it with any SG banking app and the amount and invoice number auto-populate — no manual typing needed. Set up your PayNow UEN, mobile, or NRIC once in Invoice Settings and it applies to all invoices.
No. Invoicing is included in any P&L plan — Free or Standard. There's no separate charge and no limit on the number of invoices you can create.
Snapshop is a PayNow-native online store builder for Singapore vendors — hawkers, home-based sellers, craft vendors, and market stall operators. You get a public store link at snapbook.ai/snapshop/your-store where customers browse, add to cart, and pay via live PayNow QR. No credit card terminal, no commission, no MDR fees. Free to start.
The free tier includes everything — PayNow QR checkout, cash option, order queue, POS mode, display board, delivery and pickup scheduling, time slots, blocked dates, hero image banner, Telegram notifications, and P&L revenue integration. The only limit is 5 active products (10 when you link your Instagram). Upgrading to Pro at S$15/month removes that limit entirely.
When a customer checks out, a live PayNow QR is generated with your UEN or mobile number pre-filled and the exact order amount embedded. The customer scans it from any Singapore banking app — DBS, OCBC, UOB, PayLah, and others. The money goes directly into your bank account. Snapshop never touches the funds and charges zero commission.
Yes, you can change your store URL anytime in Settings. Note that changing it will break any existing QR codes you've printed and any links you've shared. Settings will warn you before saving. If you only need the URL for events, consider using the separate Live Event QR which is mode-specific and separate from your main store link.
Your products stay active in your backend and you can manage them normally. On the public storefront, only the first 5 products (or 10 if Instagram-linked) are shown to customers. The rest are hidden until you upgrade to Pro. Upgrading at S$15/month makes all active products visible immediately.
No. Payroll is a standalone freemium module — no P&L plan required. You still get a free P&L account on signup, and every finalised payroll run automatically posts costs into your P&L as expense entries.
Free for 1 full-time and 1 part-time employee — no card required. When your team grows beyond that, it's a flat S$10/month for your full team with no per-head fees.
Yes. Singapore Citizens, PRs (Year 1, 2, and 3+) and foreigners are all supported. CPF rates are calculated correctly based on nationality and PR year. SDL is calculated for all employees including foreigners. SHG deductions are assigned automatically based on race and religion.
After finalising your payroll run, download the .DTL file from the CPF Submission page and upload it directly to CPF EZPay. No manual data entry — amounts are broken down by payment code (CPF 01, SDL 11, CDAC 04, SINDA 03, MBMF 02, ECF 05).
Yes. You can reverse any finalised run. This removes the P&L entries and deletes the payslip, giving you a clean slate to redo the run correctly.
P&L Free is S$0 forever. P&L Standard is S$10/month and includes invoicing. Payroll is free for 1 FT + 1 PT, then a flat S$10/month for full team — no per-head fees. CRM is free for up to 5 contacts, then S$10/month for unlimited — no other plan required. Snapshop is free to start — all features included, up to 5 products (10 when linked to Instagram). S$15/month Pro unlocks unlimited products. Custom modules are S$300 setup, then free for 24 months, then from S$10/month. No hidden fees, no long-term contracts.
If you upgrade, Stripe charges the prorated difference for the remaining days in your billing cycle immediately. Your billing date stays the same.
If you downgrade, you keep your current plan until the end of your billing period with no refund, then move to the lower plan automatically.
Standard plan members can purchase Magic Scan top-up credits anytime from their account. Credits never expire and stack on top of your monthly quota.
Your data is stored on Supabase, hosted on AWS in the Singapore region. All data is encrypted at rest using AES-256 and in transit via TLS. Row-level security means only your account can ever query your own records. Supabase is SOC 2 Type 2 certified.
No. Your data is yours, full stop. We do not sell, share or use your financial records for advertising or any third-party purpose.
Yes. Your data is backed up automatically every night. Your most recent backup is always within 24 hours.
If you have a workflow problem snapbook doesn't solve yet, tell us about it. If it fits the snapbook OS architecture, we'll build it together as a custom module. You shape the requirements, we build it, and once it's done it becomes available to everyone. You get 24 months free and a rate from S$10/month after that.
It covers the design, development and integration work to build your custom module. It's non-refundable. After that, the module is yours to use free for 24 months. We only take on modules that genuinely fit the platform, so if we don't think it's a good fit we'll tell you upfront.
Go to the Work With Us page and describe your pain point. We'll review it and get back to you within a few days to discuss whether it's a fit.