Car workshop
Somebody messages at eleven at night asking how much for a servicing, and gets a real answer. The booking lands in the bay diary. The mechanic photographs what he actually found and it appears on the job card. You price it, the customer approves it on their phone, and the invoice, the parts used and the money are already in your books by the time they come to collect.
Built in Singapore, for Singapore: GST at 9%, PayNow, CPF for your mechanics, and the road tax, inspection and insurance dates your customers forget.1
Illustrative figures. Most workshops know what they invoiced. Fewer know what the job left them after the parts and the man on it.
Who it is for
Snapbook already does the books, the payroll, the GST and the staff app for any small business, at S$365 a year. This is for the ones where the software has to run the floor as well: what is in which bay, what was quoted, what was approved, and which part went on which car.
Servicing, brakes, suspension, diagnostics, the job that turns into three jobs once the wheel is off. The kind of work where the quote at nine in the morning is not the invoice at five.
Tyres and rims, aircon, bodywork and spray, audio and accessories, EV and hybrid. Anything where a customer hands over a car, waits, and then asks why it costs what it costs.
A two-man shop in Sin Ming or six bays and a service adviser. Same system, with each mechanic's hours and each bay's day visible, and the group's numbers added up.
How it works
The enquiry, the booking, the photos, the quote, the approval, the parts, the invoice and the reminder next year are all the same record, so nobody has to remember what was said.
Opening hours, where you are, whether you do that model, roughly what a servicing costs, and can they come Saturday. Answered in your words, at eleven at night, and the slot is booked into the bay diary.
The job card opens against the plate, with the car's whole history under it. Bay, mechanic and the customer's own complaint in their words, not a summary of it.
Worn pad, split boot, the reading on the meter. Straight off his phone onto the job card, with the time on it. The customer sees the same picture you do.
Parts and labour priced, sent, approved on their phone with a time against it. The invoice, the parts off stock, the GST and the money land in your books as they collect.
The job card
Every workshop in Singapore has had the same afternoon: a customer who says he never agreed to the arms, a mechanic who says he told the boss, and a boss holding a car nobody wants to pay for. A photograph and a tap with a time on it ends that conversation before it starts.
Later that morning
The customer sees what the mechanic saw, then agrees to a number.
Priced from what you actually paid for the part, not last year's list.
Before the car arrives
While it is in
After they collect
The WhatsApp side of this is not a sketch. We already run one for a Singapore business: it answers at midnight, books the slot, reads PayNow screenshots and hands over to a human when it should. What this page proposes is pointing that same machine at a workshop and joining it to the job card and the books.
The two things that decide it
Six cars a day and every bay full still leaves a workshop wondering where the money went. Two things explain most of it, and neither is visible from an invoice book.
The invoice says S$610. Then the parts were S$214 at what your supplier charged you this month rather than what the list said last year, and the mechanic was on it for two and a half hours at what you actually pay him with CPF. Take both off and you find out that servicing is carrying bodywork, or that the job you like doing is the one losing money. A job-card app does not know your supplier invoices. A payroll app does not know whose car he was under.
The most expensive hour in a workshop is the one spent arguing at collection. A photograph of the worn part, a price sent to a phone, and a tap with a time against it turns that into a thirty-second conversation. It also means a mechanic can find something halfway through a job and get a yes before he touches it, instead of guessing what the boss will accept and hoping the customer agrees later.
This is why it sits on Snapbook rather than beside it. A job-card app knows what you charged. A payroll app knows what you pay. Neither can give you a margin, because neither has the other half.
Price
The bay diary, the job cards, the photos, the quotes, parts and stock, the WhatsApp bot, your website and the reminders, and the whole Snapbook platform underneath: books, GST, payroll, invoicing, CRM and the staff app. Not a subscription on top of a subscription. One bill. No per-job fee, no percentage of what you invoice, no charge per mechanic.
Want it before everybody else? Nobody has commissioned this yet, so the first workshop that does gets it built around the way they already work rather than around an average. That is a custom project, priced per project, and a Singapore company may be able to co-fund part of it under the Enterprise Development Grant. After it is built it becomes a product at the price above, for the whole trade.3 How custom projects work
Questions
It does not exist yet, which is why this page carries a notice instead of a sign-up button. It is a design we know how to build, waiting for the first workshop to commission it. If that is you, it gets built around your bays, your labour rate and the way you handle the extra job found halfway through, and you have it months before anybody else. If it is not you, tell us what you run anyway and it shapes what gets built first.
The whole back office. Snapbook already takes bookings, keeps your customers, raises invoices with GST, takes PayNow, scans your supplier invoices into the accounts, does payroll with CPF and produces the P&L and the GST F5. That is live now, at S$365 a year for everything. What this page adds is the bay diary, the job card with photos, the quote your customer approves on their phone, parts stock and the reminders.
Fair, and it is the thing most likely to sink a system like this, so it gets designed around rather than argued with. What a mechanic does is take a photograph, which he already does, and tap one button. Everything else, the pricing, the sending, the invoicing, is done by whoever runs the front. If the mechanic's part of it takes more than fifteen seconds it has been built wrong.
That is the case the whole thing is designed around, because it is where the money and the arguments both are. The mechanic photographs what he found, it goes on the same job card as a separate item, you price it, and the customer approves that item on its own without reopening what they already agreed. The record afterwards shows exactly what was agreed and when.
Yes, and it matters more than it sounds because it is half of the margin number. A part comes in on a supplier invoice at what you actually paid, goes onto a job, and comes off stock as it does. That is also what makes the quote honest: you are pricing from this month's cost rather than from a price list somebody typed in two years ago.
No. The S$299 includes it. You are not paying for the platform and then paying again for the workshop side: it is one plan, one login and one bill. If you are already paying for Pro 365 when you move up, that is absorbed rather than added.
It is what we expect to launch at, per workshop, with the whole platform inside it rather than billed separately. It is written here rather than hidden behind a form because a price you have to ask for wastes everybody's afternoon. Commissioning the build is a separate, larger, one-off conversation, and it is quoted in writing with a fixed figure before anything starts.
Get in early
What you do, how many bays, how many cars a day, and which part of it costs you money you never see. If you want it built around you, say so and we will talk about what that costs. If you just want to shape it, that is useful too.
No sales call unless you ask for one. If Pro 365 on its own already covers you, we will say so rather than sell you depth you do not need.
We will come back to you with a straight answer: whether your workshop is one we can build this around, what that would take, and whether Pro 365 on its own already solves what you described.
Anything to add in the meantime, [email protected] reaches the same place.