Chatbot

Analytics for the last 30 days

Setup Train Appearance Snippet Usage Conversations Analytics Test Insights

Setup Train Appearance Snippet Usage Conversations Analytics Test Insights

Sessions

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unique conversations

Messages

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total exchanges

Avg. per session

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messages / session

Escalation rate

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sessions escalated

Off-topic rate

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sessions with off-topic

Daily sessions — last 30 days

How to use Chatbot

Training, appearance, conversations, and embed guide