FULL CLIENT LIFECYCLE
Live now

From first lead
to loyal customer

Most Singapore service businesses manage clients across WhatsApp chats, phone notes, and memory. It works until it doesn't. Snapbook CRM gives you one place to track every lead, log every conversation, and know exactly what's outstanding before you pick up the phone.

Free for up to 5 contacts · S$10/month for unlimited
WHAT IT DOES
Your whole client relationship, in one place
Most CRMs are built for sales teams with quotas. This one is built for small businesses where you are the sales team. Pipeline, contact profiles, interaction history, follow-up reminders and invoice balances — all in one tab, not five.
🗂️
Pipeline kanban
Drag contacts across stages as deals progress. Set up whatever stages fit your business — Lead, Quoted, Active, Done. Fully configurable, no locked-in templates.
👤
Contact profiles
Name, company, phone, email, tags, lead source, WhatsApp status. Everything searchable. No more scrolling through your phone contacts trying to remember who referred who.
📋
Interaction log
Log every call, message, meeting and follow-up in chronological order. Add notes, set a follow-up date, and move on. Next time you reach out, you'll know exactly what was said and when.
🔔
Follow-up reminders
Set a follow-up date on any interaction. Your dashboard shows what's overdue and what's coming up this week. Nothing falls through the cracks because you forgot to check your notes app.
📄
Invoice linkage
See total billed, paid and outstanding per contact. Requires the Invoicing module (S$10/month). Because your CRM lives inside Snapbook, it already knows your numbers — no switching tabs.
💬
WhatsApp shortcuts
One tap to open a WhatsApp chat or compose an email directly from the contact profile. No copying numbers, no hunting through your phone. Works on desktop and mobile.
BESPOKE ADD-ON
Want your CRM to reply for you?

We build and maintain custom auto-reply chatbots for your business — trained in your voice, set up on the channels your customers already use. WhatsApp, Telegram, your website, Instagram, or a combination. You get a branded dashboard to make simple updates yourself. We handle the backend training and ongoing maintenance so the bot stays sharp and on-brand.

From S$50/month depending on channels and volume. This is a bespoke service — every setup is scoped individually.

COMMON QUESTIONS
Frequently asked questions
Snapbook CRM is a client relationship management tool built for Singapore small businesses. It lets you track leads through a pipeline, log every client interaction, set follow-up reminders, and see outstanding invoice balances per contact — all inside your Snapbook account.
Snapbook CRM is free for up to 5 contacts — no credit card required. For unlimited contacts, it is S$10/month as a standalone add-on with no other Snapbook plan required. Invoice linkage requires the Invoicing module (also S$10/month).
No. Snapbook CRM is free for up to 5 contacts with no plan required. For unlimited contacts, subscribe at S$10/month with no other plan required. The invoice linkage feature within CRM requires the Invoicing module to be active.
The bespoke auto-reply chatbot add-on supports WhatsApp, Telegram, your website, and Instagram. Clients can choose one channel or a combination. Each setup is scoped individually and priced from S$50/month.
Yes. Snapbook CRM is designed for Singapore freelancers, service businesses, home-based sellers, and sole proprietors who manage real client relationships and want to keep track of leads, conversations and outstanding payments without a complex enterprise CRM.
HOW WE COMPARE
Snapbook CRM vs HubSpot

HubSpot is powerful but complex — built for sales teams, not solo founders. Snapbook CRM is simple, SG-native, and connected to your invoicing and P&L from day one.

SNAPBOOK
HUBSPOT
Monthly price
Free · S$10/mo
Free · US$20/seat/mo
Built for SG micro biz
✓
✗ Enterprise-grade
Invoice linkage
✓ PayNow invoices
Paid integration
P&L integration
✓
✗
Pipeline kanban
✓
✓
Contact interaction log
✓
✓
Setup complexity
Simple, no training
Steep learning curve
Free contacts
5 contacts free
Limited (most features gated)
Stop running your client list from memory.
Your clients deserve better than a WhatsApp thread and a mental note. Pipeline, contact history, and invoice view — all connected. Free for 5 contacts · S$10/month for unlimited.
Get in touch
Tell us about your business and we'll scope out a chatbot setup that fits your channels and volume.